Understanding Billing and Payments

This article explains how billing, invoices, and payments work at Ace Intl Media.

Viewing Invoices
All invoices are available in your client portal. You can view, download, and track payment status at any time.

👉 Client Portal: https://portal.aceintlmedia.com/

Making Payments
Payments can be made securely through the client portal using the available payment methods shown at checkout.

Billing Cycles
Services are billed based on the billing cycle selected at purchase (monthly, quarterly, or annually where applicable).

Late Payments
To avoid service disruption, please ensure invoices are paid on time. If you experience issues, contact support before the due date.

Refunds
Refund eligibility is outlined in our refund and service policies. Please review the relevant policy or contact support for clarification.

Need Billing Help?
For billing-related questions or issues, open a support ticket and select the billing department.

👉 Submit a Support Ticket: https://portal.aceintlmedia.com/submitticket.php